Terms & Conditions –
Welcome to Chef’s Favourite! By accessing and using our website https://chefsfavouritespices.com, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General Information
- The website Chef’s Favourite (“we,” “us,” “our”) is owned and operated by [Your Company Name], with its registered office at Plot No. 76, 41, MIDC Road, Sunil Nagar Part 1, Solapur 413006, India.
- The term “you” refers to the user, visitor, or customer of this website.
- The content and information on this website are for general use and are subject to change without notice.
2. Use of Website
By using this website, you agree that:
✔️ You will use this website for lawful purposes only.
✔️ You will not misuse, copy, or reproduce any content without permission.
✔️ You will not engage in fraudulent or unauthorized activities.
✔️ You will provide accurate and complete information when making a purchase.
Unauthorized use of this website may result in a claim for damages and/or be considered a criminal offense.
3. Product Information & Pricing
- We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, errors may occur.
- Prices are subject to change without notice, and we reserve the right to update or modify products at any time.
- Discounts and promotions may be offered at our discretion and will be subject to terms specified at the time of the offer.
4. Orders & Payments
- All orders placed through our website are subject to acceptance and availability.
- We reserve the right to cancel or refuse any order at our sole discretion.
- Payments are securely processed through Razorpay and other payment providers. We are not responsible for payment failures due to issues with the payment gateway or the bank.
- If a payment is declined, we are not liable for any delays in processing your order.
5. Shipping & Delivery
- We ship orders through our delivery partner Shiprocket. Shipping times and fees may vary depending on location.
- Delivery timelines provided on our website are estimates only and are not guaranteed.
- We are not responsible for delays or damages caused by third-party couriers.
6. Returns & Refunds
Our Return & Refund Policy is as follows:
✔️ No returns are accepted after delivery.
✔️ Replacements are available for transit damage upon validation.
✔️ Refunds or replacements will be processed for undelivered prepaid orders.
✔️ Claims must be raised within 10 days of purchase.
For detailed return policies, refer to our Return Policy page.
7. Intellectual Property Rights
- All content, logos, designs, and trademarks on this website are owned or licensed by Chef’s Favourite.
- You may not copy, distribute, or reproduce any material without our prior written consent.
8. Third-Party Links & Services
- Our website may contain links to third-party websites for additional information or services.
- We do not control these websites and are not responsible for their content or policies.
9. Limitation of Liability
- We do not guarantee that the website will always be available, secure, or error-free.
- We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
- Your use of any information or materials on this website is entirely at your own risk.
10. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes arising from the use of our website shall be resolved in the courts of Solapur, India.
11. Payment Decline Policy
- We, as a merchant, shall not be liable for any loss or damage arising due to a payment decline caused by the customer exceeding their card limit or any bank-related issue.
12. Updates to Terms & Conditions
- We reserve the right to update, modify, or change these terms at any time without prior notice.
- Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.
13. Follow up mails
“By purchasing from us, you agree to receive follow-up emails regarding your order, including requests for product reviews.”