Privacy Policy –
At Chef’s Favourite, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://chefsfavouritespices.com and place an order with us.
1. Information We Collect
To provide you with a seamless shopping experience, we collect the following types of information:
A. Personal Information
When you place an order, we require basic details such as:
- First Name & Last Name
- Address (Street, City, Zip Code, State, Country)
- Phone Number
- Email Address
This information is necessary for order processing, shipping, and customer support.
B. Non-Personal Information
When you browse our website, our systems automatically gather certain data related to your internet connection, such as:
- IP Address (used for analytics, fraud prevention, and optimizing user experience)
- Device & Browser Information (to enhance site performance)
- Cookies & Tracking Data (for website customization and analytics)
Your IP address does not identify you personally, and we do not track personal browsing habits.
2. How We Use Your Information
We collect and use your information strictly for the following purposes:
✔️ Processing Orders – To confirm and fulfill your purchase, including payment and shipping.
✔️ Customer Support – To respond to queries, process refunds, and handle order-related issues.
✔️ Email Notifications – To send order confirmations, shipping updates, and support responses.
✔️ Website Improvement – To analyze visitor data and optimize user experience.
✔️ Legal Compliance – To comply with applicable laws and regulations.
3. Data Protection & Limited Access
đź”’ We do not rent, sell, lend, or distribute your personal data to third parties for marketing or any other purposes.
đź”’ Only authorized employees within our organization have access to your personal data.
đź”’ All sensitive information is securely stored and protected against unauthorized access.
4. Cookies & Tracking Technologies
We use cookies and tracking technologies to:
- Personalize your shopping experience.
- Remember your preferences for future visits.
- Measure website traffic and performance.
You can manage your cookie preferences in your browser settings.
5. Information Disclosure
We do not share your personal data with any third party, except:
- When required by law enforcement authorities.
- To prevent fraud or security threats.
- In case of business transfers, such as a merger or acquisition.
6. Email Communication
Your email is primarily used for:
đź“© Order confirmations & shipping updates
đź“© Customer service responses
đź“© Newsletters & promotional updates (only if you opt-in)
You can unsubscribe from promotional emails at any time.
7. Third-Party Services
We use third-party payment gateways (e.g., Razorpay) and shipping providers (Shiprocket) to process orders. These services only receive necessary information required to complete transactions and deliveries. We are not responsible for their privacy policies, so we encourage you to review them separately.
8. Your Rights & Choices
You have the right to:
âś… Access the personal information we store about you.
âś… Request correction or deletion of your data.
âś… Opt-out of marketing communications.
To make any privacy-related requests, contact us at:
📧 Email: [Insert Contact Email]
đź“ž Phone: [Insert Contact Number]
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date will be updated accordingly.